If you’re ready to begin a custom design project, request a quote and provide as many details as possible to ensure an accurate quote. You can also browse the many design options in your store.
Terms & Conditions
Design Projects – For all design projects, Spiderfly Studios retains the rights to all assets until all related invoices are paid in full. Clients will bear sole responsibility for submitted assets used in custom design projects. Custom design projects which include and apply to physical goods are submitted to our printers/manufacturers upon client approval of the design. Upon submission to our printer/manufacturer, subsequent changes may incur additional design fees at the discretion of Spiderfly Studios and clients will incur all costs associated with any reprints. All projects, unless otherwise stated on invoiced terms, are invoiced to account for a set project duration and will include up to three (3) minor design revisions. Additional design time and revisions will be invoiced at $25 per additional hour or $25 per an additional three (3) minor revisions. Additional design fees can be waived at the sole discretion of Spiderfly Studios.
Payments – No partial payments are accepted for invoices totaling less than $300 without prior agreement with Spiderfly Studios. Partial payments on custom design invoices totaling more than $300 are accepted at the discretion of Spiderfly Studios. This does not apply to design items purchased through our store. Custom design projects totaling more than $300 will require a deposit payment of $100. Once work on the project has begun, the deposit will no longer be refundable.
Physical Goods – All products are personally checked for quality by Spiderfly Studios staff prior to shipment unless a customer requests a direct drop ship from the manufacturer(s). All sales of physical goods are final. Goods with custom designs applied to them may only be re-done in the event of a manufacturer defect. Such defects must be reported within three (3) days of delivery.